Shipping & Pricing Policy
Simple, Transparent Pricing. No Hidden Fees. Ever.
Our Pricing Philosophy
At The Australian Store, we believe in honest, transparent pricing. The price you see is the price you pay – no surprises at checkout, no hidden fees, no games.
We’re tired of online stores that show one price, then add shipping, taxes, and “handling fees” at checkout. That’s not how we operate.
What’s Included in Every Price:
- ✅ Product cost
- ✅ Shipping to your door
- ✅ All applicable taxes
- ✅ Full tracking
FREE Shipping on Everything
We offer FREE shipping on ALL orders to anywhere in Australia.
No minimum order value. No special promo codes needed. No “free shipping over $50” tricks. Just free shipping, period.
Your total at checkout is your final price. What you see is what you pay.
Delivery Timeline
Processing
1-3 business days
Delivery
5-10 business days
Total Time
6-13 business days
Processing Time: Sellers typically process and ship orders within 1-3 business days after you place your order.
Delivery Time: Once shipped, delivery to your door takes 5-10 business days depending on your location.
Total Timeline: From the moment you click “Buy” to the package arriving at your door: 6-13 business days.
Tracking Your Order
Every order includes free tracking. No exceptions.
You’ll receive your tracking number via email within 24-48 hours of placing your order. Track your package every step of the way from warehouse to doorstep.
Our Promise to You
What you see is what you pay.
No hidden charges. No surprise fees. No checkout tricks.
The price on the product page is your final price.
How Checkout Works
Here’s exactly what you’ll see at checkout:
✅ THE RIGHT WAY (What You’ll See)
Simple. Transparent. Honest.
❌ THE WRONG WAY (What You WON’T See)
We NEVER do this. Hidden fees are dishonest.
International Shipping
Many sellers on The Australian Store ship internationally! If you’re outside Australia and want authentic Australian products delivered to your door, check individual product listings for international shipping availability.
International shipping rates vary by destination and will be clearly displayed before checkout.
Shipping Delays & Issues
Delayed Shipment? Contact the seller directly through the platform. Most delays are weather-related or carrier issues and resolve quickly.
Lost Package? Every order is tracked. If your package is lost, contact the seller first. If needed, our support team can help mediate.
Damaged in Transit? Take photos and contact the seller immediately. Most sellers will replace or refund damaged items.
Why We Do This
We believe online shopping should be straightforward and honest. You shouldn’t need to do mental math at checkout or worry about surprise charges.
When you see a price on The Australian Store, that’s your final price. Simple as that.
This builds trust, makes shopping easier, and treats customers with respect. That’s how we want to operate.
Questions About Shipping or Pricing?
We’re happy to help! Contact us anytime:
