THE AUSTRALIAN STORE – FAQ FOR SELLERS

FAQ for Sellers

Everything you need to know about selling on our platform

How do I start selling?

Email us at contact@dropt.beer to get started. We’ll guide you through account setup, explain how listings work, and answer any questions. Setup takes just minutes!

What are the fees?

No upfront costs! We charge a small commission on completed sales only. Fee rates are disclosed before you list. We only make money when you make money.

How do I get paid?

Payments are transferred to your bank account after successful delivery (7-day holding period). Fast payout available for verified sellers with good records.

Can I sell services, not just products?

Absolutely! Services, consulting, professional offerings, digital products – anything legal is welcome. We’re not just for physical products.

Do I need an ABN?

For business sellers, yes. Sole traders and hobbyists can start without one, but we recommend getting an ABN if you’re serious about selling.

How do I handle shipping?

You’re responsible for shipping. Set your own shipping rates, use your preferred carriers. We recommend providing tracking when possible.

What if a buyer wants a refund?

Handle returns according to your stated policy and Australian Consumer Law. Most disputes resolve with good communication. We can mediate if needed.

Can I sell internationally?

Yes! Many buyers want Australian products shipped worldwide. Just indicate international shipping in your listings.

How do I get more visibility?

Great photos, detailed descriptions, competitive pricing, and excellent reviews boost visibility. Premium listing options available for extra exposure.

What support do you provide sellers?

Real human support! Email contact@dropt.beer anytime. We help with technical issues, best practices, dispute resolution, and growth strategies.

Ready to Start Selling?

contact@dropt.beer