1. Information We Collect

Account Information: Name, email address, phone number, business details (for sellers)

Transaction Information: Purchase history, payment information (processed securely by third parties), shipping addresses

Profile Information: Profile photos, bio, professional credentials, portfolio items (for sellers)

Usage Information: Browsing activity, search queries, device information, IP address, cookies

Communications: Messages between buyers and sellers, support inquiries, reviews and ratings

2. How We Use Your Information

We use your information to:

• Provide and improve our marketplace platform
• Process transactions and payments
• Communicate with you about orders, account updates, and platform changes
• Provide customer support
• Prevent fraud and ensure platform security
• Personalize your experience and show relevant listings
• Send marketing communications (with your consent)
• Comply with legal obligations
• Analyze platform usage to improve services

3. Information Sharing

We share your information only in these circumstances:

With Other Users: Buyers and sellers can see information necessary for transactions (name, shipping address for buyers; business name and contact for sellers)

Service Providers: Payment processors, shipping companies, cloud hosting providers, analytics services

Legal Requirements: When required by law, court order, or government request

Business Transfers: In the event of a merger, acquisition, or sale of assets

With Your Consent: When you explicitly authorize sharing

We never sell your personal information to third parties.

4. Data Security

We implement security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Your Rights

Under Australian privacy law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Complaint: Lodge a complaint with the Australian Privacy Commissioner

To exercise these rights, contact us at contact@dropt.beer

6. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and traffic patterns
• Provide personalized content and recommendations
• Improve security and prevent fraud

You can control cookies through your browser settings, but this may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to:

• Maintain your account and provide services
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

After account closure, we may retain some information for legal compliance and record-keeping purposes.

8. Children’s Privacy

The Australian Store is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.

9. International Users

The Australian Store is based in Australia. If you access our platform from outside Australia, your information may be transferred to and stored in Australia. By using our platform, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use after changes constitutes acceptance.

Significant changes will be communicated via email or platform notification.