The Sourcing Service
How It Works
A no-nonsense walkthrough of how we find and deliver products to Australia from anywhere in the world. From your first enquiry to your delivery — exactly what to expect, and what it costs.
The Process
Four Steps Between You and the Product
No accounts, no upfront fees, no obligation. Send us what you need — we'll do the rest.
You Tell Us What You Need
Fill out the enquiry form on the Solution page. A name, an email, and as much detail about the product as you have — a link, a photo, a model number, your budget, your deadline. The more you give us, the faster we work.
We Source & Quote
Our team works global suppliers, verifies authenticity, checks stock, and prices everything in one go — product, international shipping, customs, our fee. You get one all-in quote in AUD within 24 hours. No hidden charges.
You Approve & Pay
Happy with the quote? Approve it and pay securely online. From here we handle every leg of the journey — purchase, customs paperwork, import duties, freight forwarding. You don't talk to a single overseas supplier.
We Deliver to Your Door
Tracked freight, tracked customs clearance, tracked last-mile. You get email updates at every checkpoint. Most orders land in Australia within 2–6 weeks depending on origin and shipping method.
Pricing
One Quote. No Surprises.
There is no signup fee, no membership, and no upfront cost to enquire. Every quote we send is the total all-in price you pay — covering:
Product cost
The actual price the supplier charges, in AUD.
International shipping
Air or sea, including insurance and freight forwarding.
Customs & GST
All Australian Border Force duties, GST and import paperwork.
Our service fee
Sourcing, vetting, customer support — everything we do. Built-in.
No deposit. No drip pricing. The number you approve is the number you pay.
Boundaries
What We Won't Source
We work strictly within Australian Border Force regulations and our own ethics. If your request falls into one of these buckets, we'll politely pass.
- 🚫 Anything illegal to import into Australia (firearms, restricted drugs, biosecurity-prohibited goods)
- 🚫 Counterfeit or knock-off branded goods — we only deal in verified genuine product
- 🚫 Live animals, plants and biosecurity-restricted produce
- 🚫 Anything that breaches a brand's exclusive Australian distributor agreements
Not sure if your request fits? Send the enquiry anyway — we'll tell you straight up and suggest a legal alternative if there is one.
Ready to start an enquiry?
Takes about 90 seconds. We'll come back with a quote inside 24 hours.